FREQUENTLY ASKED
QUESTIONS

I still haven't received my order. What can I do?

Please note, orders placed during office hours (Monday - Friday, 8:00am - 5:00pm EST) are typically processed within 2-3 working days, while delivery times depend on the carrier and shipping method. Since deliveries are not made on Saturdays, Sundays, or public holidays, they will be made on the following working day. If you have any questions or are experiencing delays with the delivery of your order, please contact Customer Support (kanjiknit@gmail.com).
What are the covers of Kanji Knit Notebooks made of?

The covers in our collections are made from synthetic material called polypropylene.
Where are Kanji Knit notebooks manufactured?

All Kanji Knit collections are conceived and designed in New York City and Toronto by Abby Gaskin and manufactured in the Far East, where paper was invented in the 2nd century A.D. In Asia, we work closely with manufacturers able to combine mass production with a level of care and attention more typical to artisanal craftsmanship. All our suppliers are required to provide certifications of environmental and social sustainability in their manufacturing processes, issued by major international associations.